How to pay
Transfer (Strongly recommended) to our
Asiaking. Co., Ltd
198 Tran Quang Khai str., Hanoi, Vietnam
Transfer Services (Also strongly
Union Services (Quick, famous
+ Money Gram
information in case you use
Union Services :
Recipient's name: Nguyen Viet Nam ( Last
name + Middle name + first name )
Cell phone: +84-912262119
For the payment by credit card, the fee is
3.5% of the amount, mininum 15 USD for 1
Please completed the Credit Payment Form
with full informations requested. ( Note :
credit card holder must be our traveler )
you can download the form
require a deposit of 30% USD of total amount. The deposits will confirm
your reservation until 45 days prior to trip departure, at which time
the balance of the trip is due. If the balance is not paid in full by
the due date, we will regard the booking as cancelled.
general rule, unless otherwise stated, our policy is that all
cancellation must be informed in writing either by email or fax.
Cancellations will be charged as follows:
* More than 60 days prior to trip departure. No charge,
* 20-60 days before arrival: 10% charge
* 7-15 days before arrival: 40% charge
* 3-6 days before arrival: 60% charge
* Within 2 days before arrival: 100% chargeb
Trip insurance is required
for our trips. An insurance policy number for our all-inclusive travel
insurance, which includes trip cancellation, medical, and other
coverage, should be confirmed upon your trip departure.
costs and what inclusion/exclusion are listed on the itinerary for each
tour. Unless indicated otherwise on the tour itinerary, the tour fee
includes: accommodations in double/twin occupancy and most meals, all
transportation during the tour, entrance fees , and services of a
local tour guide. Tour costs are based in USD and per person. No refunds
will be given for unutilized services
will be issued by MekongBoatCruise after the booked trip is confirmed
and payment is completed. A service voucher will be sent by email/fax
or snail mail to passenger.
refunds nor exchanges can be made in respect of accommodation, meals,
sightseeing tours, transport or any other services which are included in
the tour prices but not utilized by the tour member. Mekong Boat
Cruise is not responsible for any loss, injury or damage sustained by
passengers. Additional expenses incurred due to delays or postponement,
accidents, inclement weather, political restrictions or any other causes
must be covered by the passengers. Passengers are required to have full
travel insurance covered. This include trip cancellation, medical
emergency evacuation, and other coverage. Airline schedule, train
timetable and local conditions may affect accommodation and itineraries.
Should this occur, Mekong Boat Cruise will endeavor to substitute a
suitable arrangement of similar value.
Mekong Boat will act as an
intermediary between the clients and other services suppliers such as
air, train, boat, hotels in the event of any complaint.