CAI BE PRINCESS

Cancellation by passenger

• Confirmed bookings must be cancelled in writing (email) only and this will only be effective once the written cancellation is confirmed.

• For ad-hoc/big groups (50 pax and above), payment & cancellation will be specified in the confirmation.

• For cancellations of bookings, the following charges apply.

  • ​More than 15 days before departure: no charge
  • Between 4 and 14 days before departure: 50% of total estimated expenses is chargeable
  • Within 3 days before departure or no-show: 100% of total estimated expenses is chargeable

Change of departure date or change of cabin type (downgrading from higher to lower category)

• At least 181 days before departure: no penalty

• Between 180 and 60 days before: a penalty equivalent to 20% of total cost per person will apply

• 60 days to 31 days: a penalty equivalent to 50% of total cost per person will apply

• No change allowed within 30 days from departure

Children's policy: All Cruises, Le Longanier Restaurant:

• Children aged 4 or less: Free of Charge
• Children from the age of 5 to 11: 50% discount based on adult price
• Children from the age of 12 and above: Full price

Tour Guide

• Guide services are offered in English language.

• Tour Guides with other languages can be provided at an extra cost.